Virtual librarian at the Debrecen University to assist researchers to submit manuscripts

Abstract

The authors have started to create an AIML (ArtificialIntelligence Markup Language)-based Hungarian-language chat robot to assist researchers insubmitting scientific manuscripts, especially to journals in computer science. Their broaderaim for the future is to analyse the experience with the knowledge base under development.Using this chatterbot in library reference service is worth considering, as regards both theonline catalogue and the library homepage. The chat bot was named after a Hungarian king,Könyves Kálmán (Coloman, the Book-lover). It could help to transmit general, library-relatedinformation and could present library services via an interactive interface; thus patrons couldcontact a virtual librarian on a 24/7 basis.